Avis relatif à la vie privée
We (also referred to as “we”, “us”, or “our”) are committed to protecting your Personal Data and your privacy.
This Privacy Policy explains how we collect and store the information you provide through the website https://lunerendo.com (the Lune Rendo).
We uphold the following principles:
We want you to make informed decisions about how your Personal Data is used and processed. We use different methods and procedures to provide clear, relevant information. If we believe you need specific details, we will provide them at the appropriate time. We are also available to answer any questions about our data practices, your account control settings, or any applicable service limitations.
1. Le périmètre?
This Policy explains the types of personal data that Lune Rendo collects about individuals, and how that data is processed, shared with third parties, stored, and secured.
This Policy covers information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or through a combination of additional information that we hold or can access.
In this Policy, “processing” means any activity involving the collection or use of personal data. This includes organizing, managing, structuring, and storing personal data.
Our services are intended for a general audience and are not designed for persons under 18. We do not knowingly request or collect information from persons under 18, and we do not knowingly allow them to use our services. If we discover that we have collected information about a child, we will delete it as soon as reasonably possible.
2. Quelles données personnelles détenons-nous à votre sujet ?
Nous collectons des Données à caractère personnel lorsque vous accédez à notre service ou à nos canaux de service, ou lorsque vous consultez notre site web. Dans certains cas, nous pouvons vous demander de nous les fournir. Dans d’autres, nous les collectons en analysant votre utilisation de nos Services ou de nos canaux de service, ou lorsque des partenaires tiers partagent vos informations avec nous.
3. You are not required to provide personal data to the company, and there are no consequences for not doing so.
However, you are not required to provide us with personal data. In some circumstances, choosing not to provide certain personal data may limit our ability to provide the services or prevent users from accessing the website.
4. What types of personal data may we collect? When you visit our website, we may collect the following personal data:
Cela inclut les informations relatives à vos journaux d’activité en ligne et à vos données de trafic (y compris votre adresse IP, la date et l’heure d’accès), la langue utilisée, les journaux de plantage des logiciels, le type de navigateur et les informations sur l’appareil utilisé pour accéder au service. Les informations que nous collectons ne sont pas considérées comme des données à caractère personnel et ne peuvent pas être utilisées pour vous identifier.
Données à caractère personnel que Nous recevons de votre part : toute donnée à caractère personnel que vous choisissez de Nous fournir lorsque vous vous connectez, par Notre intermédiaire, à une plateforme de trading en ligne tierce.
Données à caractère personnel que vous fournissez directement à des plateformes tierces afin de faciliter le trading : ces données comprennent votre nom complet, votre adresse, votre numéro de téléphone et votre adresse e-mail.
5. Transparency and purposes for processing your personal data
Your Personal Data is processed by the Company for the purposes described in this section, in accordance with transparent data management and security practices.
The Company uses your Personal Data only when there is a clear and appropriate reason to do so. The following explains the circumstances in which the Company may process your Personal Data:
- You have consented to our processing of your personal data for one or more purposes. This applies when you submit personal information through the Website so we can transfer it to a third-party trading platform.
- La Société ou un tiers peut être amené à traiter des données pour poursuivre des intérêts légitimes. Par exemple, ce traitement peut être nécessaire pour améliorer Nos Services ou défendre des droits en justice.
- Processing complies with clear service standards.
Contact us by email for more details about how we process information and the measures we use to protect it.
Below is a summary of the reasons we may use the information you provide, including for account, service, and security purposes relating to Personal Data.
Portée, Transparence
1. At your request, we may collect your Personal Data and share it with third-party providers to help you access digital trading services. We will do so only if you ask us to arrange it.
You have consented to the processing of your Personal Data for one or more purposes.
2. Pour répondre à vos demandes, questions ou préoccupations, nous pouvons avoir besoin de Données à caractère personnel pour traiter toute question concernant les Services.
Le traitement est nécessaire aux fins des intérêts légitimes poursuivis par la Société ou par un tiers.
3. Personal data is processed only when necessary to manage the account, maintain platform security, and meet clearly stated service requirements.
Processing is necessary to provide secure and reliable account services.
4. To improve our Services. We may use Personal Data to improve our Services. This includes, in particular, crash and malfunction reports that we collect as part of the Services.
Processing is necessary for the purposes of the legitimate interests of the Company or a third party.
5. To prevent fraud and misuse of our services
Processing is necessary for the legitimate interests of the Company or a third party.
6. To carry out and manage activities that support the operation of our Services. These may include back-office functions, business development, strategic decision-making, internal review processes, and related activities.
Le traitement est nécessaire aux fins des intérêts légitimes poursuivis par la Société ou par un tiers.
7. We carry out analyses, including statistical analyses. To support decisions on various matters, we use different analytical techniques, including statistical methods.
Le traitement est nécessaire aux fins des intérêts légitimes poursuivis par la Société ou par un tiers.
8.
To protect our assets, rights, and interests, as well as those of third parties, we have established processes to assert and defend legal claims
We may process Personal Data where necessary to protect our rights, interests, and assets, or those of third parties, in accordance with applicable agreements, terms, conditions, and policies.
Le traitement est nécessaire aux fins des intérêts légitimes poursuivis par la Société ou par un tiers.
6. Transfer of personal data to third parties
The Company may also share Personal Data with third-party companies that provide services to us, such as hosting and storage providers, IP address data services, and user experience analytics.
You may also ask us to transmit certain Personal Data about you to third-party trading platforms. In that case, we will provide those platforms with the Personal Data you have provided to us. Those platforms’ use of your Personal Data is governed by their own privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may share Personal Data with affiliated entities or business partners. This may provide the Company with resources that help it strengthen and improve the products and services offered to clients.
Where necessary to protect the rights or assets of third parties, the Company may apply appropriate account controls, security practices, and transparent data processing procedures.
We may also share Personal Data about you with potential investors, acquirers, or lenders of the Company or another group company when a relevant transaction is being considered. This may include the transfer or sale of assets owned by the Company or another group company, or form part of any merger, restructuring, consolidation, or insolvency involving the Company or another group company.
7. Cookies and third-party services
Third-party services, such as companies that provide advertising on our website or analytics services, may be used. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device whenever you visit or access the website. Cookies collect information about your preferences and browsing habits to improve your user experience, remember your choices, and tailor products and services that may interest you. Cookies are also used for statistical and analytical purposes.
Some cookies we use are session cookies. They are temporarily downloaded to your device and remain there for a short period, until you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a certain period after you close your browser. They help the website recognize you as a returning user and make it easier for you to return to and use the website.
Cookie categories:
We may use them for the purposes for which they are intended:
1. Les cookies sont essentiels au site
Ces cookies sont indispensables pour accéder aux fonctionnalités que vous avez demandées et naviguer sur notre site web. Ils nous permettent de vous fournir les informations, produits et services que vous avez sollicités.
Ils sont également nécessaires pour permettre à votre appareil de télécharger et de diffuser des données en continu. Vous pouvez ainsi parcourir le site web, utiliser ses fonctionnalités et revenir aux pages déjà consultées.
Cookies collect personal data, such as your username and the date of your last login, to confirm that you are logged in to the site. Session cookies are deleted when you close your web browser.
2. Cookies fonctionnels
Cookies allow us to recognize you each time you visit our site and remember your settings and preferences.
Les cookies collectent des données à caractère personnel, comme votre nom d’utilisateur et la date de votre dernière connexion, pour confirmer que vous êtes connecté au site. Les cookies de session sont supprimés à la fermeture de votre navigateur web.
3. Cookies de performance
We use cookies to collect statistical data on site performance and help improve it. They also allow us to analyze how our website is used.
Cookies store anonymous data that is not linked to an identified or identifiable natural person. Some are deleted when you close your browser, while others may remain stored on your device indefinitely.
Cookies are blocked or have been deleted
To block or delete cookies, change your browser settings. Below are links to help you do this in some of the most commonly used browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Cependant, veuillez noter que certaines fonctions et fonctionnalités du site Web, voire toutes, pourraient ne pas fonctionner comme prévu si cela se produit.
ONLINE TRACKING NOTICE
This service currently does not respond to Do Not Track signals.
8. Personal data retention
La Société conservera les Données à caractère personnel vous concernant aussi longtemps que nécessaire pour atteindre les finalités de leur traitement, telles que décrites dans la présente Politique, ou plus longtemps si nécessaire pour assurer les contrôles de compte, les pratiques de sécurité et les normes de service.
Nous partagerons vos informations avec des plateformes de trading tierces pendant 12 mois. Avec votre consentement, nous continuerons à partager vos données pendant 12 mois supplémentaires.
Nous examinons régulièrement les Données à caractère personnel que nous conservons pour vérifier qu’elles demeurent nécessaires.
9. Transfers of personal data to a third country or an international organization
Your personal information may be transferred to other countries. This means your personal data may be sent to a third country outside your country of residence, or to an international organization or jurisdiction. The Company takes appropriate measures to protect the Personal Data you provide and help ensure that data users can exercise their rights and access effective remedies.
These protections and safeguards are available to all individuals residing in the EEA (European Economic Area).
- Transfer to a third country or an international organization that provides appropriate safeguards for Personal Data, supported by transparent security practices, clear data processing standards, and adequate controls to protect information during the transfer.
- The transfer is governed by a clear agreement between the relevant entities or public authorities, with transparent conditions, defined controls, and service standards.
- The transfer was carried out in accordance with established data protection clauses and security practices designed to support responsible processing of personal data. We apply transparent data transfer procedures, documented controls, and service standards to help protect information during cross-border processing.
The Company may provide details about the security measures used to protect your Personal Data when it is transferred to third countries or international organizations. To request this information, please email info@lunerendo.com
10. Personal Data Security
We take appropriate organisational and technical measures to protect Personal Data. These measures are designed to reduce the risk of accidental or unlawful destruction, loss, alteration, or unauthorised access.
However, we cannot guarantee or ensure that your Personal Data will remain secure or error-free at all times. We cannot be held liable for intangible, incidental, or consequential losses arising from the use or disclosure of Personal Data, including any disclosure caused by transmission errors, unauthorised access by third parties, or circumstances beyond our reasonable control.
In certain circumstances beyond our control, we may need to share Personal Data about you with third parties, such as service providers or public authorities. When this happens, we cannot control the security measures those third parties apply to your Personal Data.
Personal Data cannot be transmitted over the Internet with absolute security. The Company cannot guarantee the security of Personal Data that you transmit to us online.
11. Hyperlinks to third-party websites
Links to third-party websites and applications may be made available on our website. These websites and applications are operated independently and are not controlled by the Company. We are not responsible for how they collect or process Personal Data, and this Policy does not apply to any activity carried out through them.
Before accessing or using a third-party website or application, we recommend reviewing its privacy policy and practices. We also suggest reviewing them carefully before providing any Personal Data.
12. Modifications de la présente Politique
Lorsque vous consultez des sites web ou applications de tiers, nous vous recommandons de lire leurs politiques de confidentialité avant d’accéder à leurs services ou de les utiliser. Nous vous invitons également à réfléchir attentivement avant de leur fournir des Données à caractère personnel.
13. Your personal data rights
You have the right to ask us to confirm whether Personal Data concerning you is collected, to correct any inaccuracies, and to delete Personal Data that We no longer need. You may also ask us to restrict certain types of processing of your Personal Data.
If you reside in the EEA, please see this page:
These rights apply to the information you provide and to other Personal Data concerning you. You may request to exercise your rights by sending an email to the address below.
Right of access
You may ask the Company to confirm whether your Personal Data is being processed. If so, you may request access to that Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copy. The information will be provided electronically if you request it in that format.
Your right of access to Personal Data must not adversely affect the rights and freedoms of others. If a request is likely to affect another person’s rights or freedoms, the Company may refuse to act on it or may limit the information provided.
Right to rectification
You may ask the Company to correct inaccurate Personal Data. You may also ask for incomplete Personal Data concerning you to be completed, taking into account the purpose for which it is processed.
Right to erasure
You may request erasure where: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) You withdraw your consent and there is no other legal basis for the processing; (c) You object, on grounds relating to your situation, to the processing of Personal Data based on legitimate interests pursued by Us or by a third party; (e) the Personal Data has been unlawfully processed; or (f) the Personal Data must be deleted to comply with an applicable legal obligation.
This right does not apply where the processing is necessary: (a) to comply with a legal obligation requiring processing under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.
Restriction of processing
If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict its processing while the information is verified.
When you request restriction of processing, the Personal Data may generally only be stored, unless you give your consent, or where this is necessary to establish, exercise, or defend legal claims, protect another person’s rights, or address an important matter of public interest within the European Union or a Member State.
Right to data portability
Where the processing is automated and based on your consent or on a contract entered into with you, you may request the Personal Data you have provided to the Company in a structured, commonly used, and machine-readable format.
You may also ask the Company to transmit your Personal Data directly to another controller where technically feasible. Exercising your right to data portability does not affect your right to erasure. Data portability must not adversely affect the rights or freedoms of others.
Right to object
You may object at any time, on grounds relating to your situation, to the use of Personal Data concerning you where the processing is based on legitimate interests pursued by the Company or by a third party. This includes profiling based on those interests. We may continue the processing where there are compelling legitimate grounds that override your rights, freedoms, and interests, or where the processing is necessary to establish, exercise, or defend legal claims.
For direct marketing, You may object at any time to the processing of Personal Data concerning you, including related profiling.
Right to withdraw consent
You may withdraw your consent at any time to Our processing of Personal Data concerning you. This will not affect the validity of processing carried out on the basis of your consent before its withdrawal.
You may lodge a complaint directly with Us using the contact details provided below.
We aim to address privacy concerns clearly and fairly, explain how your Personal Data has been used, and provide an appropriate response to questions raised about its processing.
In certain circumstances, European Union or Member State laws may limit the rights relating to your Personal Data described in this section 13.
We will provide the information requested under your rights in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two additional months where necessary, depending on the complexity and number of requests. Within one month of receiving your request, We will inform you of any extension and explain the reasons for it.
Unless otherwise provided in section 13, the information requested under your rights in section 13 will be provided free of charge. If a request is manifestly unfounded or excessive, particularly where requests are repeated, We may charge a reasonable fee to cover the administrative cost of providing the information or carrying out the requested action. We may also refuse to act on the request.
If the Company has reasonable doubts about the identity of the person making a request, it may request the additional information necessary to confirm that person’s identity.